WaselChat
Solutions

WaselChat
WhatsApp Business API

Transform your customer engagement with official WhatsApp Business API integration.
Automate support, send notifications, and scale your business effortlessly.

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Common targets
E-commerce Businesses
Customer Support Teams
Marketing Agencies
Service Providers
Related Industries
Retail and E-commerce,
Financial Services,
Healthcare,
Education,
Travel and Hospitality,
Keywords
WhatsApp Business API
Customer Support
Automation
Chatbot
Notifications
Broadcast
CRM Integration
WaselChat

Summary

Key features

Multi-Agent Dashboard
Empower your team with a centralized dashboard for multiple agents to handle WhatsApp chats simultaneously.
Advanced
Automated Notifications
Send automated order updates, appointment reminders, and broadcast messages through official APIs.
Core
AI Chatbots
Deploy intelligent bots to handle common queries 24/7, providing instant responses to your customers.
Intelligence
CRM Integration
Connect WhatsApp with your existing CRM to sync customer data and track interactions seamlessly.
Integration
Rich Interactive Messages
Use buttons, lists, and carousels to make customer interactions more engaging and efficient.
Engagement

Service Comparison

Feature Standard WhatsApp WaselChat API
Multi-Agent Access Limited to 4 devices ✅ Unlimited Agents
API Integration Not Supported ✅ Full REST API
Broadcast Limits 256 contacts ✅ Unlimited (Tiered)
Chatbot Automation Basic Auto-reply ✅ Advanced AI Flows
Official Green Tick Difficult ✅ Professional Verification

Frequently Asked Questions

  • The WhatsApp Business API is a professional messaging solution designed for medium and large businesses to communicate with their customers at scale. Unlike the standard app, it allows for automation, multi-agent support, and integration with external systems.

  • You can use an existing number, but it must be able to receive an SMS or voice call for verification. Note that once a number is moved to the API, it can no longer be used on the standard WhatsApp or WhatsApp Business apps.

  • Yes, WhatsApp allows promotional messages such as product recommendations and offers, provided they are sent via approved templates and follow WhatsApp's Commerce Policy.

  • Absolutely. All messages sent via WaselChat and the WhatsApp Business API are encrypted end-to-end, ensuring that only your business and your customers can read them.

  • Getting started is easy! Contact us to schedule a demo and our team will guide you through the official verification and integration process.

Common targets
E-commerce Businesses
Customer Support Teams
Marketing Agencies
Service Providers
Related Industries
Retail and E-commerce,
Financial Services,
Healthcare,
Education,
Travel and Hospitality,
Keywords
WhatsApp Business API
Customer Support
Automation
Chatbot
Notifications
Broadcast
CRM Integration
WaselChat
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